Privacy Policy

Introduction

DivasGlamKE ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and make purchases from our store.

By using our website, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We collect information that you provide directly to us, including:

• Personal Information: Name, email address, phone number, and shipping address when you create an account or place an order.
• Payment Information: Payment details are processed securely through our payment providers. We do not store complete credit card numbers.
• Communications: Records of correspondence when you contact our customer service team.
• Account Information: Username, password, and order history associated with your account.

Automatically Collected Information

When you visit our website, we automatically collect certain information, including:

• IP address and device information
• Browser type and version
• Pages visited and time spent on our site
• Referring website addresses
• Location information (country/region)

How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Send order confirmations and shipping updates
• Respond to customer service inquiries
• Send promotional emails (with your consent)
• Improve our website and products
• Prevent fraud and maintain security
• Comply with legal obligations

Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookie preferences through your browser settings.

Essential cookies are required for the website to function properly, including maintaining your shopping cart and login session.

Sharing Your Information

We may share your information with:

• Service Providers: Shipping carriers, payment processors, and email service providers who assist in our operations.
• Legal Requirements: When required by law or to protect our rights.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.

We do not sell your personal information to third parties.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security assessments.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your data (subject to legal requirements)
• Opt out of marketing communications
• Withdraw consent where processing is based on consent

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.